The UNIQ Blog

MAKING THE RIGHT CHOICE FOR YOUR TRAINING ROI

MAKING THE RIGHT CHOICE FOR YOUR TRAINING ROI

  In most organisations, developing a thorough LNA (learning needs analysis) is important as part of designing the employees' development plan.  The next crucial part is to of course execute this. So you start to think through the different elements to map out...

read more
FUNDAMENTALS OF RETAIL SALES TRAINING

FUNDAMENTALS OF RETAIL SALES TRAINING

Our TV went 'kaput' yesterday! And it had to happen on the weekend with upcoming football matches in the schedule. We knew to have it repaired was pointless, so we went shopping. We went to a nearby retailer selling multi-brands consumer electronics goods. As we were...

read more
JUST KEEP MOVING

JUST KEEP MOVING

As I’m starting to type the title of this blog, I could hear Dory singing “just keep swimming, just keep swimming... ”   And so here I am again, after a long hiatus from blogging, decided to pen my thoughts on paper. Lots have been happening since then…the kids...

read more
3 WAYS OF MANAGING EXPECTATIONS

3 WAYS OF MANAGING EXPECTATIONS

It’s been awhile since the last post… A lot of things have been going on for the last couple of months – the ups and downs of life basically, just like a ‘Yoyo’.  One learning outcome from this is definitely about managing one’s expectations. EXPECTATIONS…. what is...

read more
3 WOWS TO MAKE YOUR CUSTOMERS HAPPY!

3 WOWS TO MAKE YOUR CUSTOMERS HAPPY!

A few years ago, when I was asked to develop a customer service programme, the first thing that came through my mind was Sun Tzu’s ‘The Art of War’. Simply put, the renowned military strategist emphasised on 3 main philosophies to win the battle in war – Know...

read more
3 LESSONS TO LEARN FROM CRISIS MANAGEMENT

3 LESSONS TO LEARN FROM CRISIS MANAGEMENT

On Saturday, 8th March 2014, we woke up to a sunny day but to only find out later about the shocking news that a Malaysia Airline MH370 was found missing just barely a couple of hours or so after taking off from Kuala Lumpur airport en route to Beijing, China. As...

read more
FINDING PASSION

FINDING PASSION

Since the previous post was about The 3Ps For Success, I thought I’d share with you on a topic that I wrote about in my personal blog about a year ago about the quest to find passion… On 8th May, the company that I’m working at, celebrated the 13th annual Community...

read more
THE 3Ps FOR SUCCESS

THE 3Ps FOR SUCCESS

Many years ago when I was conducting some training sessions for a group of beauty consultants, I kept on reminding them about the need to have 3Ps if they want to succeed in making big sales for the brand and more importantly earning more money for themselves …

read more
WELCOME TO UNIQ MATTERS!

WELCOME TO UNIQ MATTERS!

As we embark on this new journey, we thought it would be apt to create a platform to share and discuss insights on basically all things that matter towards the path of professional growth. Key topics that we will be looking at would be on service experience regardless...

read more
FUNDAMENTALS OF RETAIL SALES TRAINING

FUNDAMENTALS OF RETAIL SALES TRAINING

Our TV went 'kaput' yesterday! And it had to happen on the weekend with upcoming football matches in the schedule. We knew to have it repaired was pointless, so we went shopping. We went to a nearby retailer selling multi-brands consumer electronics goods. As we were...

JUST KEEP MOVING

JUST KEEP MOVING

As I’m starting to type the title of this blog, I could hear Dory singing “just keep swimming, just keep swimming... ”   And so here I am again, after a long hiatus from blogging, decided to pen my thoughts on paper. Lots have been happening since then…the kids...

3 WAYS OF MANAGING EXPECTATIONS

3 WAYS OF MANAGING EXPECTATIONS

It’s been awhile since the last post… A lot of things have been going on for the last couple of months – the ups and downs of life basically, just like a ‘Yoyo’.  One learning outcome from this is definitely about managing one’s expectations. EXPECTATIONS…. what is...

3 WOWS TO MAKE YOUR CUSTOMERS HAPPY!

3 WOWS TO MAKE YOUR CUSTOMERS HAPPY!

A few years ago, when I was asked to develop a customer service programme, the first thing that came through my mind was Sun Tzu’s ‘The Art of War’. Simply put, the renowned military strategist emphasised on 3 main philosophies to win the battle in war – Know...

3 LESSONS TO LEARN FROM CRISIS MANAGEMENT

3 LESSONS TO LEARN FROM CRISIS MANAGEMENT

On Saturday, 8th March 2014, we woke up to a sunny day but to only find out later about the shocking news that a Malaysia Airline MH370 was found missing just barely a couple of hours or so after taking off from Kuala Lumpur airport en route to Beijing, China. As...

FINDING PASSION

FINDING PASSION

Since the previous post was about The 3Ps For Success, I thought I’d share with you on a topic that I wrote about in my personal blog about a year ago about the quest to find passion… On 8th May, the company that I’m working at, celebrated the 13th annual Community...

THE 3Ps FOR SUCCESS

THE 3Ps FOR SUCCESS

Many years ago when I was conducting some training sessions for a group of beauty consultants, I kept on reminding them about the need to have 3Ps if they want to succeed in making big sales for the brand and more importantly earning more money for themselves …

WELCOME TO UNIQ MATTERS!

WELCOME TO UNIQ MATTERS!

As we embark on this new journey, we thought it would be apt to create a platform to share and discuss insights on basically all things that matter towards the path of professional growth. Key topics that we will be looking at would be on service experience regardless...

FUNDAMENTALS OF RETAIL SALES TRAINING

FUNDAMENTALS OF RETAIL SALES TRAINING

Our TV went 'kaput' yesterday! And it had to happen on the weekend with upcoming football matches in the schedule. We knew to have it repaired was pointless, so we went shopping. We went to a nearby retailer selling multi-brands consumer electronics goods. As we were...

JUST KEEP MOVING

JUST KEEP MOVING

As I’m starting to type the title of this blog, I could hear Dory singing “just keep swimming, just keep swimming... ”   And so here I am again, after a long hiatus from blogging, decided to pen my thoughts on paper. Lots have been happening since then…the kids...

3 WAYS OF MANAGING EXPECTATIONS

3 WAYS OF MANAGING EXPECTATIONS

It’s been awhile since the last post… A lot of things have been going on for the last couple of months – the ups and downs of life basically, just like a ‘Yoyo’.  One learning outcome from this is definitely about managing one’s expectations. EXPECTATIONS…. what is...

3 WOWS TO MAKE YOUR CUSTOMERS HAPPY!

3 WOWS TO MAKE YOUR CUSTOMERS HAPPY!

A few years ago, when I was asked to develop a customer service programme, the first thing that came through my mind was Sun Tzu’s ‘The Art of War’. Simply put, the renowned military strategist emphasised on 3 main philosophies to win the battle in war – Know...

3 LESSONS TO LEARN FROM CRISIS MANAGEMENT

3 LESSONS TO LEARN FROM CRISIS MANAGEMENT

On Saturday, 8th March 2014, we woke up to a sunny day but to only find out later about the shocking news that a Malaysia Airline MH370 was found missing just barely a couple of hours or so after taking off from Kuala Lumpur airport en route to Beijing, China. As...

FINDING PASSION

FINDING PASSION

Since the previous post was about The 3Ps For Success, I thought I’d share with you on a topic that I wrote about in my personal blog about a year ago about the quest to find passion… On 8th May, the company that I’m working at, celebrated the 13th annual Community...

THE 3Ps FOR SUCCESS

THE 3Ps FOR SUCCESS

Many years ago when I was conducting some training sessions for a group of beauty consultants, I kept on reminding them about the need to have 3Ps if they want to succeed in making big sales for the brand and more importantly earning more money for themselves …

WELCOME TO UNIQ MATTERS!

WELCOME TO UNIQ MATTERS!

As we embark on this new journey, we thought it would be apt to create a platform to share and discuss insights on basically all things that matter towards the path of professional growth. Key topics that we will be looking at would be on service experience regardless...

The UNIQ Blog

FUNDAMENTALS OF RETAIL SALES TRAINING

FUNDAMENTALS OF RETAIL SALES TRAINING

Our TV went 'kaput' yesterday! And it had to happen on the weekend with upcoming football matches in the schedule. We knew to have it repaired was pointless, so we went shopping. We went to a nearby retailer selling multi-brands consumer electronics goods. As we were...

JUST KEEP MOVING

JUST KEEP MOVING

As I’m starting to type the title of this blog, I could hear Dory singing “just keep swimming, just keep swimming... ”   And so here I am again, after a long hiatus from blogging, decided to pen my thoughts on paper. Lots have been happening since then…the kids...

3 WAYS OF MANAGING EXPECTATIONS

3 WAYS OF MANAGING EXPECTATIONS

It’s been awhile since the last post… A lot of things have been going on for the last couple of months – the ups and downs of life basically, just like a ‘Yoyo’.  One learning outcome from this is definitely about managing one’s expectations. EXPECTATIONS…. what is...

3 WOWS TO MAKE YOUR CUSTOMERS HAPPY!

3 WOWS TO MAKE YOUR CUSTOMERS HAPPY!

A few years ago, when I was asked to develop a customer service programme, the first thing that came through my mind was Sun Tzu’s ‘The Art of War’. Simply put, the renowned military strategist emphasised on 3 main philosophies to win the battle in war – Know...

3 LESSONS TO LEARN FROM CRISIS MANAGEMENT

3 LESSONS TO LEARN FROM CRISIS MANAGEMENT

On Saturday, 8th March 2014, we woke up to a sunny day but to only find out later about the shocking news that a Malaysia Airline MH370 was found missing just barely a couple of hours or so after taking off from Kuala Lumpur airport en route to Beijing, China. As...

FINDING PASSION

FINDING PASSION

Since the previous post was about The 3Ps For Success, I thought I’d share with you on a topic that I wrote about in my personal blog about a year ago about the quest to find passion… On 8th May, the company that I’m working at, celebrated the 13th annual Community...

THE 3Ps FOR SUCCESS

THE 3Ps FOR SUCCESS

Many years ago when I was conducting some training sessions for a group of beauty consultants, I kept on reminding them about the need to have 3Ps if they want to succeed in making big sales for the brand and more importantly earning more money for themselves …

WELCOME TO UNIQ MATTERS!

WELCOME TO UNIQ MATTERS!

As we embark on this new journey, we thought it would be apt to create a platform to share and discuss insights on basically all things that matter towards the path of professional growth. Key topics that we will be looking at would be on service experience regardless...

The UNIQ Blog
MAKING THE RIGHT CHOICE FOR YOUR TRAINING ROI
MAKING THE RIGHT CHOICE FOR YOUR TRAINING ROI

  In most organisations, developing a thorough LNA (learning needs analysis) is important as part of designing the employees' development plan.  The next crucial part is to of course execute this. So you start to think through the different elements to map out...

read more
FUNDAMENTALS OF RETAIL SALES TRAINING
FUNDAMENTALS OF RETAIL SALES TRAINING

Our TV went 'kaput' yesterday! And it had to happen on the weekend with upcoming football matches in the schedule. We knew to have it repaired was pointless, so we went shopping. We went to a nearby retailer selling multi-brands consumer electronics goods. As we were...

read more
JUST KEEP MOVING
JUST KEEP MOVING

As I’m starting to type the title of this blog, I could hear Dory singing “just keep swimming, just keep swimming... ”   And so here I am again, after a long hiatus from blogging, decided to pen my thoughts on paper. Lots have been happening since then…the kids...

read more
3 WAYS OF MANAGING EXPECTATIONS
3 WAYS OF MANAGING EXPECTATIONS

It’s been awhile since the last post… A lot of things have been going on for the last couple of months – the ups and downs of life basically, just like a ‘Yoyo’.  One learning outcome from this is definitely about managing one’s expectations. EXPECTATIONS…. what is...

read more
3 WOWS TO MAKE YOUR CUSTOMERS HAPPY!
3 WOWS TO MAKE YOUR CUSTOMERS HAPPY!

A few years ago, when I was asked to develop a customer service programme, the first thing that came through my mind was Sun Tzu’s ‘The Art of War’. Simply put, the renowned military strategist emphasised on 3 main philosophies to win the battle in war – Know...

read more
3 LESSONS TO LEARN FROM CRISIS MANAGEMENT
3 LESSONS TO LEARN FROM CRISIS MANAGEMENT

On Saturday, 8th March 2014, we woke up to a sunny day but to only find out later about the shocking news that a Malaysia Airline MH370 was found missing just barely a couple of hours or so after taking off from Kuala Lumpur airport en route to Beijing, China. As...

read more
FINDING PASSION
FINDING PASSION

Since the previous post was about The 3Ps For Success, I thought I’d share with you on a topic that I wrote about in my personal blog about a year ago about the quest to find passion… On 8th May, the company that I’m working at, celebrated the 13th annual Community...

read more
THE 3Ps FOR SUCCESS
THE 3Ps FOR SUCCESS

Many years ago when I was conducting some training sessions for a group of beauty consultants, I kept on reminding them about the need to have 3Ps if they want to succeed in making big sales for the brand and more importantly earning more money for themselves …

read more
WELCOME TO UNIQ MATTERS!
WELCOME TO UNIQ MATTERS!

As we embark on this new journey, we thought it would be apt to create a platform to share and discuss insights on basically all things that matter towards the path of professional growth. Key topics that we will be looking at would be on service experience regardless...

read more